This Privacy Policy explains how RoundPenguin ("we", "us", or "our") collects, uses, stores, and protects information about you when you use our website, products, or free downloadable tools. We are committed to handling your data responsibly and transparently.
1. Information We Collect
Information You Provide Directly
When you interact with our website or products, you may provide:
- Contact details — name, company name, work email address
- Enquiry or message content submitted via our contact form
- Waitlist registration details for upcoming products (e.g. Casa Verde)
- Account credentials if you create a product account
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on those pages
- Referring URL (the page that linked you to ours)
- Device type and operating system
Free Downloadable Tools
Our free desktop tools (such as Markdown File Reader and Text File Content Encoder) run entirely on your local machine. They do not transmit any data to our servers. Files you open or encode with these tools never leave your device.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries, demo requests, or waitlist registrations
- Provide, operate, and improve our products and services
- Send product updates, announcements, or other communications you have opted into
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your data to train or build AI models unless you have explicitly consented to this.
3. Contact Form and Formspree
Our contact form uses Formspree to process and deliver form submissions. When you submit a form, your data is processed by Formspree in accordance with their privacy policy. We receive and store the content of your submission to respond to your enquiry.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to 24 months. Account data is retained for the duration of your account and for a reasonable period thereafter.
You may request deletion of your data at any time by contacting us at privacy@roundpenguin.com.
5. Data Sharing
We may share your information with:
- Service providers — trusted third parties who help us operate our services (e.g. form processing, hosting, analytics), under confidentiality agreements
- Legal authorities — when required by law, court order, or to protect the rights, property, or safety of RoundPenguin or others
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
We do not share your data with third parties for their own marketing purposes.
6. Cookies and Tracking
Our website may use cookies or similar technologies for basic site functionality and to understand how visitors use the site. We do not use advertising trackers or cross-site tracking cookies.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but will not prevent you from accessing our content.
7. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If you discover a security vulnerability, please report it responsibly to security@roundpenguin.com.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that inaccurate data be corrected
- Deletion — request that your data be deleted ("right to be forgotten")
- Portability — request your data in a machine-readable format
- Objection — object to processing of your data in certain circumstances
- Withdrawal of consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@roundpenguin.com. We will respond within 30 days.
9. Children's Privacy
Our services are intended for business users and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
For any questions, requests, or concerns about this Privacy Policy or your data, please contact:
- Email: privacy@roundpenguin.com
- Or use our contact form
Also see our Terms of Use.